DOMESTIC SHIPPING

Domestic shipping is free for all purchases.

Orders are shipped within 5 working days and may take up to 5 days to be delivered with MNG Kargo.

Please note that when you purchase from us we will continue to confirm your order by email. In addition we may also need to contact you by phone or post with other details regarding your order.

INTERNATIONAL SHIPPING

We work with TNT International to ship all international orders.

Orders are shipped within 5 working days and may take up to 10 days to be delivered. Please be aware that local customs may withhold the order, therefore may cause delays in delivery time.

The shipping fee for international orders is based on the country where the order will be shipped. Your shipping fee is calculated after you enter your address as you complete your purchase.

In some cases local customs may charge additional tax or duties costs which will be customer’s responsibility. Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary from country to country. The customer must take full liability for any parcels returned to us due to unpaid customs charges.

DOMESTIC RETURNS

To start the return process, please send an email to shop@bornn.com.tr to notify.

After notification is made, please place the product you want to return into its undamaged, original packaging, without removing the tags, and package it safely adding the invoice sent to you when you received your package.

Send the return via MNG Kargo free of charge by using the code 284053010. If you choose to return your order via another carrier, you will be solely responsible for all return shipping fees.

After we receive the return and determine whether or not your product is in returnable condition, we will notify you via e-mail. Reimbursement will be made within 10 days following the approval e-mail sent to your e-mail address. In the event that we determine your product is not in suitable condition for return, it will be sent back to your address via courier, free of charge.

Return Address: Ortakentyahsi Mah. Yarbasan Sk. 6/A 48400 Bodrum, Mugla, TURKEY

INTERNATIONAL RETURNS

Return of a product is not accepted in international orders. Bornn does not take responsibility for items damaged or lost in the transit.

  • Products should be in their undamaged original box and unused.
  • Their tags shouldn’t be removed.
  • Return of product is not accepted in international orders.